Frequently Asked Questions
Everything you need to know about our artisanal leather collections.
How are Dragon Diffusion bags made?
Each bag is handcrafted by skilled artisans using traditional weaving techniques. We use high-quality leather that is naturally dyed, ensuring every piece has a unique character and develops a beautiful patina over time.
What are your shipping rates and delivery times?
We offer worldwide shipping. Orders are typically processed within 2-3 business days. Delivery times vary by region, but most international orders arrive within 5-10 business days.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original, unused condition with all tags and packaging intact. Please note that return shipping costs are the responsibility of the customer.
How should I care for my woven leather bag?
To preserve the quality of the leather, avoid prolonged exposure to direct sunlight or moisture. We recommend using a soft, dry cloth for cleaning and applying a specialized leather conditioner once a year.
Are your leather dyes sustainable?
Yes, we use natural vegetable dyes for our leathers. This traditional process is more environmentally friendly than chemical dyeing and results in rich, organic colors that age gracefully.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal and Apple Pay for a secure and seamless checkout experience.